Shipping Policy

ROOTERRA products are fulfilled and shipped by Amazon through the Fulfillment by Amazon (FBA) service. This allows us to provide fast, reliable shipping and tracking across the United States.

 

Processing Time:
Orders are processed and handled by Amazon's logistics network. Most orders are shipped within 1–2 business days.

 

Shipping Options:
Shipping speeds and options (Standard, Expedited, Priority) are available based on Amazon's delivery settings at checkout. Eligibility for free shipping or Prime delivery is determined by Amazon based on your account status and order total.

 

Order Tracking:
Once your order is shipped, you will receive a tracking number directly through Amazon's order confirmation email or your Amazon account.

Shipping Areas:
At this time, we only ship within the United States. For any international inquiries, please contact us at support@rooterra.shop.

 

Please note: ROOTERRA is not responsible for shipping delays caused by Amazon, inclement weather, or courier service interruptions.